Shipping Policy
Last updated: November 3, 2026
HimHive is operated by Capybuilt LLC. This policy explains how and when we ship your order.
Discreet packaging
Every order ships in plain, unbranded packaging. The outside of the parcel does not show the product name, a description of the contents, or anything that reveals what is inside. Your card statement shows a neutral billing name.
Processing time
Orders are processed within 1–3 business days (Monday to Friday, excluding holidays). You will receive a shipping confirmation email with a tracking number once your order ships.
Delivery time
- United States: 7–12 business days after shipping.
- Other countries: 10–20 business days after shipping, where available.
Delivery times are estimates and can be affected by carrier delays, customs, weather, or peak seasons.
Shipping costs
Shipping costs and any free-shipping offers are shown at checkout before you pay.
Customs and duties
Orders shipped outside the United States may be subject to import duties and taxes charged by the destination country. These are the customer's responsibility. Some countries restrict the import of adult products; please check your local rules before ordering.
Address accuracy
Please make sure your shipping address is correct. We are not responsible for orders delivered to an incorrect address entered at checkout. If you notice a mistake, email us immediately and we will try to update it before the order ships.
Tracking and lost parcels
You can track your order with the link in your shipping email. If your tracking has not updated for 10 business days or you believe your parcel is lost, contact us and we will investigate, then reship or refund as described in our Refund Policy.
Contact
Capybuilt LLC
30 N Gould St #54476, Sheridan, WY 82801, United States
Email: care@himhive.co